What to Do in the Event of a Robbery
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The longer a robbery takes, the more nervous the robber becomes. - Handle the entire procedure as if you were making a sale to a customer.
- The average robbery takes less than two minutes.
| Robbers seldom hurt people who cooperate with them. - Let the robber know you intend to obey.
- If you are not sure of what the robber is telling you to do, ask.
- Keep calm and observe what he is wearing. Remember exactly what he says.
- Try to note the robber's exact height as he exits (if it is safe to do so).
| | TELL THE ROBBER ABOUT ANY POSSIBLE SURPRISES | - If you must reach for something or move in any way, tell the robber what to expect.
- If someone is in the back room or is expected in the store, tell the robber.
| | DON'T ARGUE WITH THE ROBBER | - Give him all the cash and merchandise he wants.
- Once the robbery has started, it's too late for the robber to change his mind.
| - Do not resist.
- The money isn't worth risking harm to you.
- Trying to attack an armed robber is foolhardy, not heroic.
| - Weapons breed violence.
- The robber's weapon is already one too many.
| | DON'T CHASE OR FOLLOW THE ROBBER | - To chase a robber is to invite violence.
- The police could mistake you for one of the robbers.
| Don't hang up until the police tell you to do so.
Call your supervisor as soon as possible. - Then stay by the phone.
- Do not trust your memory...
Write all descriptions down while waiting for the police.
- Protect the crime scene. Don't touch any evidence.
- Discontinue business until the police are finished.
- Ask any and all witnesses to remain until police arrive.
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