Highway DepartmentHIGHWAY SUPERINTENDENT This e-mail address is being protected from spambots. You need JavaScript enabled to view it The Highway Department is responsible for the maintenance and repair of the town's roads, as well as monitoring their condition. 
The Highway Department is made up of a crew of 8 maintainers, plus one Superintendent. This crew is responsible for (but not limited to) drainage installation and repair, roadside mowing, park maintenance, pot hole patching, street sweeping, vehicle maintenance, road resurfacing, and tree removal . The Highway Department works 5 days, 8 hours each day for a total of 40 hours. They arrive at 7:00 AM and work until 3:30. Overtime hours occur during snow/inclement weather events. They stay late and come in early as conditions warrant their presence. If you have a concern about road conditions and need to report it during the work day, please call the Office of the First Selectman at 379-3389. (there won't be anyone answering the phone at the highway garage - they will all be out working!) The road crew will be notified of your concern. AFTER HOURS ROAD CONCERNS SHOULD BE DIRECTED TO TROOP B - 1-800-497-0403. The Highway Department values the input of New Hartford residents. Please call with any concerns or questions you may have. The highway superintendent can be reached at 379-0351 or messages may be left with the First Selectman's Office at 379-3389. It is the policy of the Town to request the name and address of the person calling regarding a concern. Information regarding the concern is recorded on an "inquiry form" and is distributed to the Board of Selectmen for their review. Forms are reveiwed frequently by the First Selectman to ensure that action has been taken.
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